Simulation - Contact Centre

 

Click on a link below to view some examples and success stories
(these links are to external websites)

 

 
  Continental Airlines Sees 14 Percent Improvement in Staff Resource Allocation with Rockwell Automation Arena Simulation
   
  Call Center Scheduling Technology Evaluation Using Simulation
   
  A Manager-friendly Platform for Simulation Modeling and Analysis of Call Center Queueing Systems


Further Details

Please view some industry application success stories by clicking the links below

 

Manufacturing

  

Supply Chain /Logistics

  

Medical / Pharma

  

Contact Centre

  

Business Process